Delivery Policy for GlamorLuis Fishing Gear Store
Effective Date: January 3, 2025
At GlamorLuis Fishing Gear Store, we are committed to providing fast and reliable shipping services to ensure your fishing gear reaches you in perfect condition. This Delivery Policy outlines the shipping options, delivery times, and procedures for all orders placed through our website, glamorluis.com.
1. Shipping Methods and Rates
We offer a variety of shipping methods to accommodate different delivery needs. Shipping rates are calculated based on the size, weight, and destination of your order. During the checkout process, you will be provided with the available shipping options and their associated costs.
Available Shipping Methods:
- Standard Shipping: Delivery within 5-7 business days
- Expedited Shipping: Delivery within 2-3 business days
- Express Shipping: Next business day delivery (available for select locations)
Shipping fees will be calculated and displayed before you complete your order. We reserve the right to modify shipping charges based on changes in shipping carrier rates.
2. Order Processing Time
We process and ship orders within 2-3 business days of receiving your order, provided all items are in stock. Orders are not processed on weekends or holidays. If there is a delay due to high demand or stock availability, we will notify you via email and provide an estimated shipping date.
3. Shipping Timeframes
- Standard Shipping: Typically takes 5-7 business days after processing.
- Expedited Shipping: Typically arrives within 2-3 business days after processing.
- Express Shipping: Arrives the next business day, depending on the location.
Delivery times may vary based on your location, local postal services, and other factors beyond our control. We are not responsible for delays caused by shipping carriers, such as weather conditions, holidays, or natural disasters.
4. Shipping to U.S. Addresses
Currently, we only offer shipping within the United States. We do not accept orders for international shipping at this time. If you wish to inquire about international orders, please contact us at info@glamorluis.com.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment directly on the carrier’s website.
6. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided at checkout. If you need to update your shipping information, please contact us immediately at info@glamorluis.com or (617) 361-5890.
7. Shipping Restrictions
Some products may have shipping restrictions based on size, weight, or delivery area. In these cases, we will inform you before processing your order and provide alternative shipping solutions, if applicable.
8. Signature on Delivery
For certain high-value items, we may require a signature upon delivery to ensure the safe arrival of your package. If you are not available to sign for the delivery, the carrier may leave a notice with instructions on how to reschedule delivery or pick up your package.
9. Missing or Damaged Shipments
If your order is missing or arrives damaged, please contact us immediately at info@glamorluis.com or (617) 361-5890. We will work with the shipping carrier to resolve the issue promptly and either replace the item or issue a refund in accordance with our Refund and Return Policy.
10. Shipping Costs for Returns
If you wish to return an item, please refer to our Refund and Return Policy. Shipping costs for returns may be your responsibility, depending on the reason for the return. If you receive a defective or incorrect item, we will cover the return shipping costs.
11. Changes to Delivery Policy
We reserve the right to update or change this Delivery Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for the most current information.
12. Contact Information
If you have any questions or concerns about shipping or delivery, please contact our customer support team:
- Phone: (617) 361-5890
- Email: info@glamorluis.com
- Website: glamorluis.com
By placing an order with GlamorLuis Fishing Gear Store, you agree to the terms and conditions outlined in this Delivery Policy.